(704) 312-0664 — Call or Text

Our Process

We designed every step to make auto glass service as simple and stress-free as possible for you.

Get Started

Simple From Start to Finish

From the moment you contact us to the moment your vehicle is back in your hands, we handle everything. Here's exactly what to expect.

1

Reach Out — Any Way You Prefer

Call us, send a text to (704) 312-0664, or fill out the quick form on our Contact page. You'll hear back from a real person — not a bot or a call center — promptly.

Tell us the year, make, and model of your vehicle, describe the damage, and let us know what part of the Fort Mill or Charlotte area you're in. That's all we need to get started.

2

Honest Advice, Upfront Pricing

We'll assess the damage and give you a straightforward recommendation — repair or replacement. We'll tell you exactly what the work involves, how long it'll take, and what it'll cost before we ever schedule an appointment.

If insurance covers it (and it usually does), we'll confirm that too. No surprises. No upsells.

3

Painless Insurance Process

Have comprehensive coverage? In most cases, your windshield repair or replacement is fully covered — sometimes with zero out of pocket. We'll walk you through the process and do most of the heavy lifting so it's as painless as possible.

We work with all major carriers including State Farm, GEICO, Allstate, Progressive, Nationwide, USAA, and others. Most customers are surprised by how easy it is.

Not using insurance? No problem. We offer competitive cash pricing and can help you figure out whether filing a claim or paying out of pocket makes more sense for your situation.

4

We Come to You — No Shop Visit Needed

We schedule a time that works for you, and our certified technician arrives at your home, office, or any convenient location in our service area. Our fully equipped mobile unit carries everything we need to complete the job on-site.

Chip repairs typically take 20–30 minutes. Full replacements typically take 60–90 minutes. We'll give you a realistic time estimate when we schedule.

If your vehicle requires ADAS camera recalibration after a windshield replacement, we handle that on-site too — no second appointment, no sending you to a dealer.

5

Guaranteed — For as Long as You Own the Vehicle

Every repair and replacement we perform is backed by our Lifetime Warranty covering defects in workmanship and glass materials. If something's ever wrong with our work and you're in our service area, we'll come back out and make it right.

That's the Queen City Windshield promise: quality you can drive away confident in.

Start the Process Today

What the Lifetime Warranty Covers

We stand behind our work. Here's exactly what our Lifetime Warranty includes — and what it doesn't.

✓ What's Covered

  • Defects in the glass or materials we install
  • Defects in our installation workmanship
  • Water leaks or seal failures caused by our work
  • Any issue that is directly the result of our service

✕ What's Not Covered

  • Rock chips, cracks, or impact damage after installation
  • Damage from accidents, road debris, or improper use
  • Work performed on the glass by a third party after our service

Service Area Requirement: Because we're a mobile business, warranty service requires your vehicle to be within our service area (Fort Mill, Rock Hill, and the greater South Charlotte region). If you need us to come back out, just give us a call — we'll make it right.

We're Always Happy to Talk

Not sure if your damage qualifies for a repair vs. replacement? Wondering if your insurance covers it? Just give us a call or text — we'll give you a straight answer.

Call or Text (704) 312-0664    Send a Message

Ready to Get Started?

Contact us today — most jobs are covered by insurance at zero cost to you.

Get a Free Quote    Call (704) 312-0664